Visitor of the hotel that paid extra to see the ocean terrified of the ‘inner city’ view – staff told that ‘lean over the balcony’

She reserved a room with a view – and got a concrete slap on her face.

British mother Kim Antrobus says her daughters’ journey to Portugal was “destroyed” after paying extra for a view of the Atlantic Majestic Ocean – just to find her range directly in a pair of Drab apartment buildings.

Antrobus, 43, and her friend Louise Edlin attacked over $ 500 for something called a “Side Sea View” room in Costa da Caparica last month.

But instead of a comprehensive vista, she claims they were greed with a gloomy urban scene she said she closed more like “Beirut or City London”.

“My friend had to climb a little balcony, leaned immediately and said ‘you can only do to see [the sea]’“Antrobus told Kennedy News.

She went on, remembering, “I couldn’t see it myself. I’ve got a sliding disk and there is no way I can leave so far to see it.”

Loveholidays, the Internet travel agency through which the book was the book, reportedly replied that the pair its Got a sea view – though one looking for some acrobatics to catch a look.

“She said you can see [the sea] With a stretch, ‘”known anthrobus.

“It does not say on the website a” siding with a stretch over the balcony “.” “

The duo ended up forcing more money to improve in a better room.

Anthrobus, who works in marketing and is a mother of four, exploded the original ranking as “fraudulent”.

“For me this was not a room overlooking the sea,” she said. “It just didn’t look like we were on vacation from the sea. It wasn’t the look I expected.”

“It was a beautiful hotel, just a shocking view of the sea,” she added. “We changed the rooms right away, I was not staying in that room.”

Loveholidays offered a party refund – but also spent the dish at the hotel.

“While each hotel classifies the types of their rooms differently, we understand the disappointment of Mrs. Antrobus, and as a good will gesture, have offered a refund of the additional Euro 30 it paid to improve in a full sea viewing room,” the company said in a state.

However, the experience left a bad taste.

“It was a nightmare to contact loveholidays. It ruined my holiday,” Antrobus said.

She stressed, “I want book with them again now. I would tell other people to leave.”